Answers before you ask
Everything you need to know about how Freston works, what it costs, and how we handle your data.
Common questions, straight answers
If you can't find what you're looking for here, reach out and we'll get back to you.
What exactly does Freston do?
Freston is a data intelligence platform built for freelancers, contractors, and independent consultants. We pull together scattered income, client, and workload data into one place so you can see patterns, forecast cash flow, and make decisions without digging through spreadsheets.
Who is this built for?
Primarily independent professionals working across multiple clients or projects at once — freelancers, contractors, and consultants who need clarity on their own numbers without hiring a full finance team.
Do I need any technical experience to use it?
No. The interface is designed to be used without any setup knowledge. If you can use a spreadsheet, you can use Freston.
How long does it take to get started?
Most people are up and running the same day. You connect your data sources, the system organises everything automatically, and you're left with a working view of your business.
Is my data kept private and secure?
Yes. Data handling practices are detailed in full in our Privacy Policy. We only use your information to provide the service — nothing is sold or shared for unrelated purposes.
Can I cancel at any time?
Yes, there's no long-term lock-in. You can cancel whenever it no longer makes sense for you — full details are set out in our Terms of Service.
Does Freston replace my accountant?
No. Freston gives you clearer visibility into your own numbers, but it isn't a substitute for professional accounting or tax advice. We recommend using it alongside your existing advisor.
What kind of support is available if I get stuck?
You can reach our team through the contact details listed in the footer. We aim to respond as quickly as possible to help you get back on track.
Will Freston work with the tools I already use?
Freston is built to fit around your existing workflow rather than replace it entirely. Specific integration details are covered during onboarding.
Is there a limit to how much data I can bring in?
The platform is designed to scale with your workload, whether you're tracking a handful of clients or a much larger roster of ongoing projects.
Talk to us directly
If your question isn't covered above, get in touch and we'll walk you through exactly how Freston fits your situation before you commit to anything.
